FAQ'S
Frequently Asked Questions (FAQs)
1. Are your products compatible with all devices and vehicles?
Our products are designed to be widely compatible, but compatibility may vary depending on the model, brand, or year of your device or vehicle. Please check the product description or specifications before purchasing. If you’re unsure, our support team is happy to help.
2. Do you sell original or third-party accessories?
We offer a mix of high-quality original-equivalent and premium third-party accessories. All products are carefully selected and tested to ensure reliability, performance, and durability.
3. How do I know if a car electronic or car light will fit my vehicle?
Each car product includes compatibility details such as vehicle type, voltage, or fitting size. We recommend checking your car’s manual or contacting us with your vehicle’s make, model, and year for confirmation.
4. Are your laptop, tablet, and smartwatch accessories safe to use?
Yes. All our accessories meet standard safety and quality requirements. Chargers, cables, and electronic accessories are designed to protect your devices from overheating, overcharging, and short circuits when used as directed.
5. Do your products come with a warranty?
Many of our products come with a limited warranty. Warranty details, if applicable, are listed on the product page. If you experience any issues, please contact our support team for assistance.
6. What is your return and exchange policy?
We accept returns and exchanges within the specified return period, provided the item is unused and in its original packaging. Please visit our Returns Policy page or contact customer support for full details.
7. How long does shipping take?
Shipping times depend on your location and the selected shipping method. Estimated delivery times are shown at checkout. Once your order is shipped, you’ll receive a tracking number.
8. Do you offer installation support for car electronics and lights?
We provide basic installation guidance for many car products. For complex installations, we recommend professional installation to ensure safety and proper functionality.
9. Can I track my order?
Yes. Once your order has been shipped, you’ll receive a tracking link via email or SMS so you can monitor your delivery status.
10. What payment methods do you accept?
We accept secure online payments through major credit/debit cards and other supported payment options available at checkout.